Long Insurance Services of Kernersville, NC


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All Posts in Category: Home Insurance

Flood Insurance

ERIE’s Extended Water Coverage

Did you know that most homeowners policies don’t cover flooding? ERIE’s Extended Water coverage is here to help.

We can’t say it enough: If it can rain (or snow), it can flood. Flooding can happen in a matter of minutes, or it may creep up slowly, but either way it can cause massive amounts of damage. Typically, nature handles excess water by sweeping it away into streams, lakes and rivers or just absorbing it into the ground. But we all know Mother Nature can be fickle, so when she opens the floodgates, it can be detrimental to your home, property and all your belongings.

Unfortunately, most people don’t know that their homeowners policy doesn’t cover flooding. What’s more, they usually don’t discover that until after a costly loss. Floods are the most expensive and destructive natural disaster in the United States, according to FEMA, and can occur in every state. At Erie Insurance, we’re here to bring you peace of mind, which is why we’ve introduced our Extended Water coverage.

What is Extended Water Coverage?

ERIE’s Extended Water coverage1 provides protection for your home in the event of a sewer or drain backup, or from flooding such as inland flooding, tidal water, storm surge or mudflow and mudslide. This endorsement can be added to your ErieSecure Home® policy (or bundle) and offers protection for your home, garage or other structures and personal property2— including that stuff you’ve stored in your basement. To avoid losing valuables, make sure you know what not to store in your basement, because there are some things even we can’t replace!

Floods are devastating, they can damage homes both above and below ground, as well as displace families for extended periods of time. Extended Water coverage is designed to help cover things like:

  • Basements and other rooms
  • Water backups from sewers and drains
  • Repair and replacement costs for your home and personal property3
  • Flood avoidance reimbursement (up to $10,000)4
  • Temporary relocation costs, like a hotel or short-term rental5

But Why Do I Need Extended Water?

As we’ve mentioned, flooding can happen anywhere, to anyone. Yet your typical homeowners policy doesn’t cover it and only a staggering 4% of homeowners actually have flood coverage — as estimated by Milliman, an independent risk management, benefits and technology firm.

Sadly, many people assume since they aren’t in a high-risk area it’s not a needed coverage. But did you know that over 25% of flood claims come from individuals living outside high-risk zones? What’s even more earth shattering is just a single inch of water in a home is estimated to cost over $25,000 in repairs. Quite a hefty bill for such a small amount of water.

With the help of Harris Poll, ERIE conducted a national poll to see just how much water people thought was needed to necessitate replacing baseboards and drywall. In the poll, 53% of survey participants stated 5 inches or more would be needed. Sadly, the truth is only 3 inches of water can destroy baseboards and drywall. The cost flooding and other water damage brings to families can be a major financial strain that can hang over people for years. Our Extended Water coverage is here to ease uncertainties and ensure that in the event of a flood, we’ll be right there to get you back on your feet.

A Little Preparedness Goes a Long Way

Let’s say you live in a new development near a stream. After a few days of steady rain, you become concerned about the rising water and buy sandbags to place around the basement door. The stream floods the neighborhood and still makes its way into your home, despite your attempt to avoid it. Extended Water would provide coverage for the sandbags4 plus damage to your home and contents.3

If you’re expecting a large flood or storm to come through the area, we highly encourage you take some flood safety steps to help protect yourself and your family. As always, your safety is the top priority, and in the event of a flooding disaster, rest easy knowing we’ll be there.

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Help Your House Recover from Frost Heave

Help Your House Recover from Frost Heave

Frost heave occurs when ice forms underneath soil. As the frozen soil switches between freezing and thawing, it can cause the very foundation of your house to shift since frozen soil has about 10 percent more volume than dry soil. This can lead to serious structural damage to your foundation.

Frost heave can happen in any place that experiences cold temperatures. Yet it is most common when a source of water feeds into poorly drained or frost-susceptible soil like loams and silts. (In general, you can tell if you have these types of soils by touch. Loams are loose and will form a ball in your hand that crumbles when you poke it. Silts are made of small particles that feel slick and sticky when wet; they also resist water, so puddles will often form on top of them when it rains.)

Wall cracks are a telltale sign of frost heave. Cracks are most common on the interior walls, but they can also occur on exterior walls. Other signs of frost heave can include cracked, tilted or displaced concrete floor slabs.

If you notice any of these signs, you’ll want to get in touch with a foundation repair specialist. Some of the long-term steps they can take to help your house recover from frost heave after eliminating any contributing water sources include:

  • Hydraway drainage systems: They direct water away from your foundation. In many ways, they are similar to French drains—but manufacturers often claim they are less prone to clogs than French drains.
  • Helical piers: They act as shafts that bear the weight of your home.
  • Helical wall anchors: They will permanently reinforce the foundation.
  • Soil stabilization: This process involves injecting polymers into the soil so it will resist water infiltration.
  • Soil replacement: This typically involves replacing poor soil with fill sand (a blend of sand, dirt and clay that compacts well) down to frost depth (this varies depending on where you live).

Heaving can also be caused by tree roots or pressure from nearby buildings. To find out what is causing damage to your house, make sure to contact a certified foundation contractor.

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For Sale

Replacement Cost vs. Market Value: What’s the Difference?

If you were asked to describe the state of the housing market over the past few years, it could be summarized in one word: unpredictable.

At the start of the COVID-19 pandemic, many experts predicted a looming housing crash. But instead of heading into a real estate meltdown, U.S. home prices increased an astounding 37 percent in the two years between March 2020 and March 2022.

In fact, a recent study from Moody’s Analytics found home prices are currently “overvalued” by nearly 25 percent. With this massive fluctuation in real estate values, you may be wondering if your homeowners insurance is still providing the right level of protection.

The answer, of course, will depend on your specific homeowners policy. But there’s one factor that can make a big difference in the event of a major claim — whether your home is insured using market value or replacement cost.

What is Market Value?

The market value of your home is based on what your house and land would sell for on the real estate market. It’s essentially an appraisal of how much your home would be worth if you had to buy it from a realtor today.

A home’s market value is based, in part, on the size and condition of the house. But it’s also influenced by a number of other factors — including your neighborhood, school district and the overall real estate market in your area.

What is Replacement Cost?

A homeowners policy based on replacement cost means your home is insured using an estimate of what it would cost to repair or rebuild your home with materials of like kind and quality in the event of a total loss. Unlike your home’s market value, the replacement cost will not vary because of where you live or what similar homes are selling for. Instead, replacement cost is calculated on factors like the cost of building materials and construction contractors.

What’s the Difference Between Market Value and Replacement Cost?

Here’s an example to help you understand how these two types of coverages would play out in the event of a claim.

Let’s say your home has a market value of $250,000. But at the current rates of construction and materials, it would cost $300,000 to rebuild it in the event of a total loss — like a fire or natural disaster.

If your home was insured using its market value, you’d be left with a $50,000 coverage gap. In this case, your options would be to build a smaller, less expensive home, or pay out-of-pocket for the difference.

What is Guaranteed Replacement Cost?

Whether the value of your homeowners policy is calculated using market value or replacement cost, the amount your home is insured for will be listed as the limit on your policy.

But sometimes, even the best estimates can come up short (like when lumber prices unexpectedly spiked in 2021). That’s why ERIE offers Guaranteed Replacement Costcoverage. If your homeowners policy includes Guaranteed Replacement Cost, ERIE will pay to rebuild your home with materials of like kind and quality without limiting it to the amount of coverage listed on the policy. That means if it’s a covered loss and costs run high, ERIE will pay whatever the difference is.

It’s also worth noting that this coverage requires any home improvement over $5,000 to be reported to your agent within 90 days. So be sure to tell your agent about any recent home improvement projects.

Get the Protection You Deserve

With Guaranteed Replacement Cost from ERIE, you can rest easy knowing your coverage will go the distance. Because unlike other types of homeowners policies that subtract for wear and tear or depreciation, ERIE pays the full cost of rebuilding your home back to its former glory.

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Home Improvement

Five Home Improvement Tips to Make Your Home Safer

It’s impossible to prevent every accident or disaster, but there are some simple steps you can take that will go a long way to protecting your biggest investment.

  1. Know your shut-off valves. Few people know where the emergency shut-off valves are located for gas, water and electricity. Take a moment and find them, and make sure everyone in your house knows where to find them. Pro tip: give the water valve a practice twist, as these shut-offs can get jammed from years of not being used.
  2. Check your washer and dryer. Worn out rubber hoses in your washing machine can burst, spilling hundreds or even thousands of gallons of water on the floor. If your rubber hoses are more than just a few years old, swap them out for steel-belted hoses (and read this to find other ways to prevent home water damage.) When it comes to your dryer, lint can build up over time in the dryer vent and spark a fire. Luckily, a quick trip to the hardware store and some extra spring cleaning can reduce your risk of these common causes of fire and water damage.
  3. Plan ahead and find a friend. If you can’t afford a monitored security system, the next best thing is to give the appearance that someone’s home while you’re away. Install lamp timers, keep a radio turned on and tuned to a talk station, and when you’re on vacation, have a friend shovel your walkway or park their car in your driveway. Above all, keep lower-level windows and garage doors closed and all entrances locked.
  4. Smoke detection protection. Every home should have at least one smoke detector on each floor and test the batteries twice a year. Make it easy and do it right before you adjust your clocks in the fall and spring. Smoke detectors last about 10 years. Each time you get a new one, use a permanent marker to write the month and year on the back. (And don’t forget to test your house yearly for other gases like radon.)
  5. Prepare for severe weather.  Whether your part of the country is prone to flooding, hurricanes or other natural disasters, take a look around and consider upgrades and simple maintenance to help minimize damage from wind and water. In tornado-prone areas, a safe room is always a smart addition to protect you and your family from the storm. And if a renovation isn’t in your budget, consider creating a home emergency kit to keep your family safe or keeping a supply of water on hand.
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Useful Apps for Homeowners

Useful Apps for Homeowners

Your house is most likely one of the biggest investments you’ll ever make.

Do you have the right tools to help you manage it? And no, we aren’t talking about the ones in your toolbox (although those are definitely important).

We’re talking about apps specifically designed to help you easily manage the many aspects of owning and operating your home. From landscape design to planning your next remodel to making sure you have the right part to fix that broken appliance, there are a wealth of apps available for download that can help make homeownership a little easier.

Let’s take a look at some apps made just for homeowners that can help you keep up on those things that make your house a home.

Useful Apps for Homeowners

  • Centriq. That stack of appliance manuals is a thing of the past. The Centriq app features a seemingly endless catalog of operating manuals for nearly any kind of appliance or piece of home equipment ‒ from blenders to water heaters to drills and so much more. Not only will you have all of your manuals at your fingertips, the app also features how-to videos, maintenance reminders and safety recalls. It even makes it easy for you to purchase replacement parts. While there are several plans to choose from, including a free basic level, be prepared to spend a little if you want to take advantage of all of Centriq’s features.

    When a maintenance reminder goes off, make sure you complete it. See how survey takers weighed in on whether they fixed it or risked it

  • HomeZadaDo you have a true handle on the financial aspects of running your home? Do you know where to start with your next remodeling project? Do you know when you’re supposed to have your gutters cleaned out? You will with HomeZada. This app touts itself as a home management solution that tracks everything from home improvement projects to maintenance schedules to financial data on things like expenses, maintenance costs and home values. Ultimately, it aims to help you gain more control over the operations of your abode. There are several subscription options to choose from, with a very basic free version.

    Speaking of home improvements, here are five projects you can complete to make your home safer.

  • National Association of Insurance Commissioners (NAIC) Home Inventory App. A home inventory is exactly what it sounds like. It’s a list of all your personal possessions, along with their estimated value. And we can’t stress enough how important it is to have a home inventory, because it’s a great way to help protect the contents of your home. The free NAIC Home Inventory App lets you create a home inventory from the convenience of your smartphone. You can manually enter items or scan barcodes and upload photos, organizing your belongings by room. And if you ever need to file a claim, you can export your inventory for easy delivery to your insurance company.
  • Erie Insurance mobile app. Gain easy, on-demand access to your ERIE homeowners insurance policy with our mobile app. You can securely access important policy information, make a payment, view claim status and more. Gain peace of mind that your home is protected ‒ all from the palm of your hand. Note: you must have an ERIE online account.
  • Security systems. There are a lot of ways to keep your home secure. Having a security system ‒ or security equipment ‒ is one of them. And thanks to smart technology, you can almost guarantee that there’s an app for many security solutions on the market ‒ such as ADT PulseRingSimpliSafe and more. Check with your provider to see what apps are available for your security system. Many have features that allow you to set your alarm remotely, dim your lights and even connect your smart devices.
  • Smart Home apps. Thanks to the internet of things, it’s possible for nearly every appliance in your home to also serve as a smart device. From thermostats and light bulbs to refrigerators and coffee pots, technology now makes it possible to control your home while you’re away and automate a variety of household tasks. But with so many different components, managing them all can be a chore. That’s why the “big three” tech companies have all focused on their own smart home apps: Amazon AlexaGoogle Home and Apple Home. If you already own a few smart devices, you’re probably familiar with these apps. But it’s worth doing a little research to understand all their available features and capabilities.

Keeping You in the Moment

Home is not just a place; it’s a feeling, too. We get how important “home” is and we’re here to protect it. With the help of an ERIE agent, you can be confident in your coverage.

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Home Improvement

Quick & Easy Tips To Help Protect Your Home

It’s impossible to prevent every accident or disaster, but there are some simple steps you can take that will go a long way to protecting your biggest investment.

  1. Know your shut-off valves. Few people know where the emergency shut-off valves are located for gas, water and electricity. Take a moment and find them, and make sure everyone in your house knows where to find them. Pro tip: give the water valve a practice twist, as these shut-offs can get jammed from years of not being used.
  2. Check your washer and dryer. Worn out rubber hoses in your washing machine can burst, spilling hundreds or even thousands of gallons of water on the floor. If your rubber hoses are more than just a few years old, swap them out for steel-belted hoses (and read this to find other ways to prevent home water damage.) When it comes to your dryer, lint can build up over time in the dryer vent and spark a fire. Luckily, a quick trip to the hardware store and some extra spring cleaning can reduce your risk of these common causes of fire and water damage.
  3. Plan ahead and find a friend. If you can’t afford a monitored security system, the next best thing is to give the appearance that someone’s home while you’re away. Install lamp timers, keep a radio turned on and tuned to a talk station, and when you’re on vacation, have a friend shovel your walkway or park their car in your driveway. Above all, keep lower-level windows and garage doors closed and all entrances locked.
  4. Smoke detection protection. Every home should have at least one smoke detector on each floor and test the batteries twice a year. Make it easy and do it right before you adjust your clocks in the fall and spring. Smoke detectors last about 10 years. Each time you get a new one, use a permanent marker to write the month and year on the back. (And don’t forget to test your house yearly for other gases like radon.)
  5. Prepare for severe weather.  Whether your part of the country is prone to flooding, hurricanes or other natural disasters, take a look around and consider upgrades and simple maintenance to help minimize damage from wind and water. In tornado-prone areas, a safe room is always a smart addition to protect you and your family from the storm. And if a renovation isn’t in your budget, consider creating a home emergency kit to keep your family safe or keeping a supply of water on hand.
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